Just a reminder that first, they told me I was too stupid, and then that the website and the NSU database were just not in sync. Now the problem requires a couple of weeks (or possibly months) to be solved...Wir bitten noch mal um etwas Geduld. Das Problem sollte sich naher Zukunft erledigen.[1]
When today after a couple of days I inquired what they exactly mean by "near future" I was told they "could not give me more detailed information. In the near future means 3-4 weeks or more. We ask you for patience".Wir können Ihnen leider keine genauere Auskunft geben. In naher Zukunft bedeutet 3-4 Wochen oder auch mehr.
Wir bitten um Geduld.
Just a reminder: the problem is to sync the information on the website with the NSU database requires 3-4 weeks or more... preposterous.
Well, this time I asked for the support manager... let's see what (s)he has to say regarding answers like those.
I'm waiting...
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[1] re-reading this: they actually say (in German) that the problem would (more like) disappear in the near future.
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