There's an interesting point (I think it was by Mike Arrington or Dana Gardner, not sure) that most people still go for closed systems, because "they know what they will get".
Working on this idea, I think that the real reason behind is, that people think they know what they will get (with closed system), so it's just about perceived predictability or quality.
Which - in consequence - means that the reason closed systems are so popular is, because they (or their owners, builders, vendors, organizations) can afford marketing:
Microsoft, Apple, IBM, Oracle, Sun, ...
Lets check which open source systems are successfull:
- Linux - marketing by RedHat, Novell/Suse and proxy marketing by IBM and HP.
- FireFox - well FF only became successful when the Firefox organization started actively market it.
- Apache ... hm... I guess one could argue proxy marketing through IBM and the likes as well here.
- OpenOffice.org ... marketing by Sun and Novell
So its still like with VHS vs betamax... isn't it.
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