I just finished Nicholas Carr's new book The Big Switch: Our New Digital Destiny
a couple of days ago.
I fully agree with his main observation, that IT (equipment, installation, development, operation) will move from in-house data centers to some IT utility providers, like we saw a century ago with electricity. No one will manage and operate their own CRM, ERP, Mail, ... in the future.
And just for the fact that with his book he brought this very idea to a broader audience, I applaud him.
Then again, I don't really like the rest of the book. Instead of describing what some players in the IT industry (IBM, Sun, ...) are doing with respect to this development, Carr just expresses his love with Google and its founders.
A missed opportunity.
Nevertheless, ... well, see my first point.
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